Return & Refund Policy

At BISOO BAG, we want our customers to receive their products in good condition.

Eligible Return Reasons

Returns may be accepted for:

• Wrong product received

• Damaged product received

• Manufacturing defect

• Product significantly different from the ordered product

The product should be unused and returned with its original packaging and accessories, wherever applicable.

How to Request a Return

If you face any problem with your order, please contact us on WhatsApp at

 +91 95298 72249 within the applicable return period mentioned on your order or website.

For faster assistance, please share your Order ID along with clear photos and a video of the product/problem on WhatsApp.

Return Delivery Charges

In case of a return, ₹100 will be deducted from the refund amount as return delivery charges. The remaining eligible refund amount will be processed after the returned product is received and inspected.

Refund

Once the returned product is received and inspected, an eligible refund will be processed according to the applicable payment method and our return policy.

Some products or circumstances may not qualify for a return or refund.

For any problem or assistance, please contact BISOO BAG Customer Support on WhatsApp: +91 95298 72249.